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UPLINK WEBSITE & SERVICE POLICY

Last Updated: June 15, 2026

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Applies to the use of the UPLINK website and supplements our Privacy Policy, Terms of Service, and Refund & Cancellation Policy.

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By using our website, submitting an inquiry, booking a consultation, requesting a quotation, purchasing a service, or communicating with UPLINK through our online channels, you agree to the applicable provisions below.

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1. Cookie Policy
 

The UPLINK website may use cookies and similar technologies to operate properly, improve user experience, understand website traffic, maintain security, remember preferences, and support certain website features.

Cookies may include:

  • Essential cookies necessary for website operation;

  • Functional cookies that remember preferences;

  • Analytics cookies used to understand website usage and performance; and

  • Marketing cookies, where applicable and subject to appropriate consent requirements.

Our website is built using Wix. Wix and other services integrated into our website may use their own cookies and similar technologies.

Visitors may manage available cookie preferences through our website's cookie consent tools and/or their browser settings.

Disabling certain cookies may affect some website functions.
 

2. General Disclaimer
 

Information published on the UPLINK website is provided for general informational and business purposes.

While we make reasonable efforts to keep information accurate and current, UPLINK does not warrant that every piece of information on the website will always be complete, error-free, or current.

Website content should not automatically be considered professional legal, accounting, tax, investment, financial, or other regulated professional advice unless the service is expressly being provided by a properly qualified professional under a separate engagement.
 

3. Service Information
 

Descriptions of services on this website are intended to provide general information.

Actual:

  • Scope of work;

  • Price;

  • Deliverables;

  • Completion period;

  • Payment terms;

  • Revisions;

  • Responsibilities; and

  • Other conditions

may depend on the client's individual requirements and will be confirmed through a quotation, proposal, invoice, contract, service agreement, or other written confirmation.


4. Quotations
 

Submitting a Request a Quote form does not automatically create a service contract between the customer and UPLINK.

Quotations may have a specified validity period and may change if:

  • The project scope changes;

  • Additional services are requested;

  • Third-party costs change;

  • Information originally supplied was incomplete or inaccurate; or

  • Other material project requirements change.

Work will commence according to the terms stated in the accepted quotation or service agreement.
 

5. Service Delivery
 

UPLINK will make reasonable efforts to complete services according to agreed schedules.

Completion dates may depend on the client's timely submission of information, documents, credentials, content, approvals, feedback, payments, and other required materials.

UPLINK will not be responsible for delays caused by circumstances outside its reasonable control, including third-party platform outages, internet disruptions, government processing delays, provider reviews, force majeure events, or delays caused by the client.
 

6. Revisions
 

Where revisions are included in a service package, the number and scope of revisions may be specified in the applicable quotation or service agreement.

Major changes outside the agreed project scope may be treated as additional work and may require additional fees.
 

7. Acceptable Use
 

Customers must use UPLINK's website and services only for legitimate and lawful purposes.

You must not use our website or services to:

  • Commit fraud or deception;

  • Violate applicable laws;

  • Impersonate another person or business;

  • Submit false or misleading information;

  • Infringe intellectual property rights;

  • Distribute malware or harmful software;

  • Attempt unauthorized access to systems or accounts;

  • Facilitate prohibited transactions;

  • Abuse payment systems;

  • Engage in money laundering or other unlawful financial activity; or

  • Use our services in a manner that could expose UPLINK or its partners to legal or regulatory risk.

UPLINK may refuse, suspend, or terminate services when reasonably necessary to protect our business, customers, partners, or comply with applicable requirements.
 

8. Payment and Merchant Solutions
 

Where UPLINK provides payment-related, merchant, technical, integration, or application assistance, UPLINK acts only within the scope of the particular service agreed with the customer.

Approval of merchant accounts, payment gateways, credit facilities, financial products, or related services remains solely subject to the relevant bank, payment processor, e-wallet provider, financial institution, or third-party provider.

UPLINK cannot guarantee:

  • Merchant approval;

  • Transaction approval;

  • Settlement times;

  • Account limits;

  • Account availability;

  • Provider fees;

  • Chargeback outcomes;

  • Account suspension decisions; or

  • Continued access to a third-party service.

Customers remain responsible for complying with the terms, acceptable-use rules, KYC requirements, transaction policies, and other requirements of their payment providers.


9. Third-Party Services
 

UPLINK may recommend, integrate, or assist clients with third-party products and services.

These may include:

  • Website Tools

  • Domain and hosting providers;

  • Payment processors;

  • Banks and e-wallets;

  • Software platforms;

  • Advertising platforms;

  • Communication services;

  • AI platforms;

  • Business applications; and

  • Other external service providers.

Third-party services are governed by their respective terms, privacy policies, pricing, eligibility requirements, and operating policies.

UPLINK is not responsible for changes, outages, restrictions, account decisions, or service interruptions caused solely by independent third-party providers.


10. Professional and Legal Services
 

Where our website facilitates booking or inquiries for legal consultations, notarization, accounting, bookkeeping, or other professional services, the applicable professional service must be provided by an appropriately qualified or authorized professional where required by Philippine law.

UPLINK itself does not represent that it is a law firm, notary public, accounting firm, financial institution, bank, or government agency unless expressly and legally established as such.

Notarial acts must be performed by a duly commissioned Notary Public in accordance with applicable Philippine requirements.
 

11. No Guaranteed Results
 

UPLINK does not guarantee specific commercial outcomes unless a particular result is expressly guaranteed in a written agreement.

This includes guarantees relating to:

  • Revenue;

  • Sales;

  • Leads;

  • Conversions;

  • Search rankings;

  • Advertising performance;

  • Merchant approval;

  • Loan or credit approval;

  • Business registration approval; or

  • Profitability.

Business results depend on many factors outside UPLINK's control.
 

12. Client Information and Credentials
 

Clients are responsible for ensuring that information and materials supplied to UPLINK are accurate and that they have the legal right to provide and use them.

Where clients provide temporary access to websites, social media accounts, business platforms, or other systems, they should use appropriate security practices and change or revoke access when it is no longer required.

UPLINK will take reasonable measures to safeguard credentials entrusted to us for legitimate service purposes.
 

13. Intellectual Property
 

UPLINK's website design, branding, original text, graphics, business materials, and other original content may be protected by applicable intellectual property laws.

Visitors may not copy, reproduce, distribute, sell, or commercially exploit UPLINK-owned materials without authorization.

Client-specific intellectual property rights will be governed by the applicable service agreement.
 

14. External Links
 

Our website may contain links to third-party websites.

Links are provided for convenience and do not necessarily constitute endorsement.

UPLINK is not responsible for the content, security, availability, privacy practices, or policies of independent third-party websites.


15. Website Availability
 

We aim to keep our website accessible and functional but cannot guarantee uninterrupted availability.

The website may occasionally become unavailable because of maintenance, technical problems, hosting issues, security updates, or circumstances beyond our control.


16. Cancellation and Refunds
 

Cancellations, deposits, refunds, third-party expenses, completed work, customized services, and recurring services are governed by our separate Refund & Cancellation Policy and any applicable quotation or service agreement.

Nothing in this policy is intended to remove rights that customers may have under mandatory Philippine law.

17. Privacy and Data Protection
 

Personal information collected through our website or services will be handled in accordance with our Privacy Policy and applicable Philippine data protection requirements, including the Data Privacy Act of 2012 where applicable.

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8. Changes to This Policy

UPLINK may modify this Website & Service Policy as our website, services, technologies, or legal requirements change.
 

The latest version will be published on our website with the applicable revision date.


19. Governing Law

This policy shall be interpreted in accordance with the laws of the Republic of the Philippines, subject to any mandatory rights and remedies provided by applicable law.


20. Contact UPLINK

For questions about this policy, our services, or your transaction, please contact us using the official contact information published on the UPLINK website.

UPLINK BUSINESS 
Philippines
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REFUND & CANCELLATION POLICY

Last Updated: June 15, 2026

At UPLINK, we are committed to providing professional and reliable services. Because many of our services involve customized work, reserved personnel, professional time, software, third-party expenses, or project preparation, refund eligibility depends on the status and nature of the service purchased.

This policy should be read together with the applicable quotation, proposal, invoice, contract, or service agreement.
 

1. Cancellation Before Work Begins
 

If a client requests cancellation before UPLINK has started work or incurred costs for the project, the client may request a refund.

Any non-refundable third-party charges, payment processing fees, administrative costs, or expenses already incurred may be deducted where applicable and legally permitted.


2. Cancellation After Work Has Started
 

Once work has begun, payments covering services already performed, professional time already spent, resources allocated, completed milestones, or expenses already incurred are generally non-refundable, subject to applicable law.

If appropriate, UPLINK may calculate the value of work completed and determine whether any unused balance remains refundable.
 

3. Deposits and Down Payments
 

Deposits or down payments may be used to reserve personnel, begin planning, purchase resources, or allocate project capacity.

The applicable quotation or service agreement will state whether a particular deposit is refundable and under what conditions.

A deposit will not be treated as automatically forfeited where doing so would violate applicable Philippine law.
 

4. Customized and Digital Services
 

Because customized services are created specifically for a client, refunds may be limited once substantial work has begun.

Examples include:

  • Website design and development

  • Graphic design

  • Branding materials

  • Digital marketing work

  • Customized automation

  • Business documentation

  • Custom research

  • Virtual assistant work already performed

  • Lead generation work already performed

  • Other personalized deliverables

If UPLINK has already delivered completed or substantially completed customized work, the corresponding service fees are generally non-refundable, subject to applicable law and the relevant agreement.


5. Recurring Services
 

For monthly or recurring services, cancellation applies to future service periods unless otherwise stated in the applicable agreement.

Amounts already earned for services performed during the current billing period are generally non-refundable.

Clients should submit cancellation requests before the next billing date where possible.


6. Third-Party Charges
 

Fees paid to third parties may be non-refundable once purchased or incurred.

These may include:

  • Domain registrations

  • Website hosting

  • Software subscriptions

  • Plugins and applications

  • Advertising spend

  • Payment processing charges

  • Platform fees

  • Government or registration fees

  • Other third-party products or services purchased for the client

Refunds for third-party services are also subject to the third party's own refund policy.


7. Merchant and Payment-Related Services
 

Fees paid for consultation, integration, technical assistance, application assistance, or other work performed by UPLINK are separate from decisions made by third-party payment providers.

Rejection, suspension, limitation, or termination of an application or account by a third-party provider does not automatically entitle the client to a refund for work already performed by UPLINK.
 

8. Client Delays or Abandonment
 

Projects may be placed on hold when a client fails to provide required information, materials, access, feedback, payment, or approval.

Payments for work already performed remain due.

Any restart fees, project expiration periods, or other consequences of extended inactivity should be stated in the applicable project agreement.
 

9. Cancellation by UPLINK
 

If UPLINK cancels a service for reasons not caused by the client and cannot provide the paid service, any refund due will be calculated based on the portion of the service that has not been provided, subject to applicable law and legitimate costs already incurred.

 

10. How to Request a Refund or Cancellation
 

Clients requesting cancellation or a refund should contact UPLINK through the official contact details published on our website and provide:

  • Full name;

  • Company name, if applicable;

  • Invoice or transaction reference;

  • Service purchased;

  • Payment date;

  • Reason for the request; and

  • Supporting information, where relevant.

UPLINK will review the request and communicate the outcome after evaluating the applicable service agreement, work completed, costs incurred, and relevant legal requirements.
 

11. Approved Refunds
 

Approved refunds will normally be returned using an appropriate available payment method.

Actual posting times may depend on banks, card networks, payment processors, e-wallet providers, and other third parties.
 

12. Consumer Rights
 

Nothing in this policy is intended to waive, restrict, or eliminate rights or remedies that customers are entitled to under applicable laws of the Republic of the Philippines.

Where this policy conflicts with a mandatory legal requirement, the applicable law will prevail.
 

13. Contact
 

For cancellation or refund concerns, please contact UPLINK through the official contact information published on our website. 

UPLINK BUSINESS 
Philippines
Powered by Uplink Online Tutorial Services

TERMS OF SERVICE
 

Last Updated: June 15, 2026
 

Welcome to UPLINK. These Terms of Service govern your access to and use of our website, online platforms, products, professional services, and other solutions offered by UPLINK.
 

By accessing our website, submitting an inquiry, booking a service, making a payment, or engaging UPLINK for any service, you acknowledge that you have read, understood, and agreed to these Terms.
 

1. Our Services

UPLINK may provide various business and professional services, including, depending on availability:

  • Virtual Assistant and Outsourcing Services

  • Website Development and eCommerce Solutions

  • Digital Marketing

  • Graphic Design

  • Customer Support

  • Appointment Setting and Lead Generation

  • Bookkeeping and Administrative Support

  • Business Consulting

  • AI and Automation Solutions

  • Merchant and Payment Solution Assistance

  • Other business, digital, and professional services offered through our website

Specific deliverables, pricing, schedules, and service conditions may be stated in a quotation, proposal, invoice, service agreement, contract, or other written communication.
 

2. Quotations and Service Agreements
 

Prices displayed on our website are for general information unless expressly identified as final pricing.

Customized projects may require a formal quotation or proposal based on the client's requirements.

Once a client approves a quotation, proposal, invoice, or service agreement and/or makes the required payment, the client will be considered to have authorized UPLINK to begin the agreed work.
 

3. Client Responsibilities
 

Clients are responsible for providing accurate, complete, and timely information necessary for UPLINK to perform the requested services.

This may include documents, content, account access, product information, approvals, credentials, business information, and other materials reasonably required for the project.

Delays caused by incomplete information, delayed approvals, unavailable client representatives, or other matters outside UPLINK's control may affect the delivery schedule.
 

4. Payments
 

Payment requirements vary depending on the service or project.

UPLINK may require:

  • Full payment before commencement;

  • A down payment or deposit;

  • Milestone payments;

  • Monthly or recurring payments; or

  • Another payment arrangement specified in the applicable quotation or agreement.

All fees must be paid through payment methods authorized by UPLINK.

Any applicable transaction, processing, banking, platform, or third-party fees may be charged separately when disclosed to the client.
 

5. Project Changes and Additional Work
 

The agreed price covers only the scope of work stated in the applicable quotation, proposal, invoice, or service agreement.

Requests outside the original scope may result in additional charges and may extend the completion date.

UPLINK will communicate material additional charges before proceeding with additional paid work.
 

6. Turnaround Times
 

Any completion date or turnaround time provided by UPLINK is based on the information available when the project is accepted.

Timelines may change because of:

  • Client-requested revisions;

  • Delayed submission of information or materials;

  • Delayed approvals;

  • Third-party platform issues;

  • Technical problems;

  • Events outside UPLINK's reasonable control.

Where possible, UPLINK will inform the client of significant delays.
 

7. Third-Party Services
 

Certain UPLINK services may involve third-party platforms or providers, including website hosting providers, domain registrars, payment processors, banks, e-wallets, advertising platforms, software providers, and other technology services.

UPLINK does not control third-party systems and cannot guarantee their continuous availability, approval decisions, account eligibility, processing times, fees, or policies.

Clients remain subject to the applicable third party's own terms and policies.
 

8. Merchant and Payment Solutions
 

Where UPLINK provides assistance relating to merchant accounts or payment solutions, such assistance does not guarantee approval by any bank, payment processor, financial institution, e-wallet provider, or other third party.

Final approval, transaction acceptance, settlement, reserves, limits, account restrictions, and compliance requirements remain subject to the relevant provider's policies.

Clients must use payment services only for legitimate transactions and in accordance with applicable laws and provider rules.
 

9. Intellectual Property
 

Unless otherwise agreed in writing, UPLINK retains ownership of its pre-existing materials, systems, processes, templates, methods, know-how, and intellectual property.

Upon full payment, clients may receive the rights to final customized deliverables as specified in their service agreement.

Third-party software, stock assets, fonts, plugins, applications, templates, or licensed materials remain subject to their respective owners' license terms.
 

10. Confidentiality
 

UPLINK will take reasonable measures to protect confidential client information obtained while providing services.

Clients are likewise expected to protect confidential information, systems, processes, pricing, credentials, and materials belonging to UPLINK.
 

11. Prohibited Use
 

Clients must not use UPLINK's website or services for unlawful, fraudulent, deceptive, abusive, or unauthorized activities.

UPLINK reserves the right to refuse, suspend, or terminate services where there is reasonable concern regarding fraud, illegal activity, abuse, non-payment, misrepresentation, or violation of these Terms.
 

12. No Guaranteed Business Results
 

Unless specifically guaranteed in a written agreement, UPLINK does not guarantee particular revenue, sales, leads, conversions, rankings, approvals, financial returns, or other commercial results.

Results may depend on numerous factors outside UPLINK's control.
 

13. Limitation of Liability
 

To the extent permitted by Philippine law, UPLINK will not be responsible for indirect, incidental, special, or consequential losses arising from circumstances outside its reasonable control.

Nothing in these Terms is intended to exclude or restrict any right or liability that cannot legally be excluded under applicable Philippine law.
 

14. Cancellation and Refunds
 

Cancellations and refunds are governed by UPLINK's Refund & Cancellation Policy, together with any specific terms contained in the client's quotation, proposal, invoice, or service agreement.
 

15. Privacy

Personal information collected through our website and services will be handled in accordance with our Privacy Policy and applicable Philippine data protection laws.
 

16. Changes to These Terms
 

UPLINK may update these Terms periodically to reflect changes in our services, business operations, legal requirements, or policies.

The latest version will be posted on our website with its effective or last-updated date.


17. Governing Law

These Terms shall be governed by the laws of the Republic of the Philippines.

Any dispute shall be handled in accordance with applicable Philippine laws and any dispute-resolution provisions contained in a separate written agreement between UPLINK and the client.
 

18. Contact Us
 

For questions regarding these Terms of Service, please contact UPLINK using the official contact information published on our website.
 

UPLINK BUSINESS 
Philippines
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